Someplace to stash my stuff
but not just in the forums, the whole site.
Published on April 15, 2013 By starkers In Forum Issues

I'm logged in currently because I've saved the relevant cookies and bookmarked WC with me already logged in.  This is on my main PC.  However, I cannot log in when using another device or browser that does not have my details saved.

For example, I have a net enable media player connected to my TV upstairs and I can navigate to Wincustomize easily enough, but for the life of me it won't let me login.  I must have tried 20 - 30 times earlier without result.  I tried using the login button at the top of the home page and the one at the head of the forums on the left.  Neither method allows me to log in.

I also tried logging in on my tablet and 2nd PC, same result, I just get a visitors page requesting me to log in or join up. It just seems that I cannot login to Wincustomise from any device or browser for some reason.   Now I hope this issue resolved relatively soon because my monthly clean up is due in a few days [where all saved cookies/bookmarks are discarded and new ones are created], meaning that my current login details would be lost.

So yeah, if somebody at Stardock can help me with this, I'd be most grateful.


Comments
on Apr 15, 2013

This may sound like a silly question but are you attempting to sign on multiple devices at the same time?  Is there a limit as to how many devices you can be signed on to a site at the same time? 

I would try it but I only have a desktop PC so I'm of no real help, sorry.

 

on Apr 15, 2013

Philly0381
This may sound like a silly question but are you attempting to sign on multiple devices at the same time? Is there a limit as to how many devices you can be signed on to a site at the same time?

No, mate, I wasn't signed in on another device at the time.  When I was trying to login via the media player browser, Firefox on my PC was closed. Same when trying to login on my tablet and 2nd PC, several attempts were made but all were unsuccessful.

I should probably have mentioned something about 3 weeks ago when I had issues logging in.  I tried several times to log in from the home page without success, but when I went to the forums to see if here were any new posts/replies I noticed that I was in fact logged in.  Now if I pressed the back button I was logged out again, meaning I had to press the home page link to remain logged in, then navigate to other pages from there.

Philly0381
I would try it but I only have a desktop PC so I'm of no real help, sorry.

No worries, mate, I'm sure somebody will come along with a solution/answer.

on Apr 15, 2013

There's no issue with being/attempting login on more than one browser or more than one machine.

Tracking cookies need to be made but if there's some blocking privacy proggy running it will prevent it.  forums.wincustomize.com and wincustomize.com both need to be 'trusted' re cookie creation...

on Apr 15, 2013

There are no privacy apps running on the tablet or my 2nd rig... none when using the media player browser, either.

I'm not too sure about cookie creation on the media player browser, though.  I would have thought it was done automatically, but I will have to check if there is even a cookie cache in which to save them... though it wouldn't make a lot of sense not to have, or not to be able to log into frequented sites. 

Thing is, I had issues not being able to log in with my tablet and 2nd rig... and about 3 weeks ago on my main rig before retaining the cookies and bookmarking with myself logged in.  Now that instance was peculiar.  I had discarded all cookies and bookmarks to freshen up Firefox [no privacy apps were running] and 4 to 5 attempts to log in appeared to fail. However, when I went to check something in the forums I was in fact logged in.  Shaunna had similar issues logging in about the same time. 

They say stranger things happen at sea... but I'm not so sure.

on Apr 15, 2013

Over the last few days I have been repeatedly logged off mid session and unable to log on again for quite some time....

happened in last hour ....took about 5 log on attempts to get back...

on Apr 16, 2013

I essentially never log off....[almost like I don't have the option... ] ... but if I find myself logged out at any time it is always due to site/forum server resets...or forum updates.

Over the past few weeks T-Man has been 'twiddling' or 'tinkering' ...so there's been a bit of that...

on Apr 16, 2013

Over the past few weeks T-Man has been 'twiddling' or 'tinkering' ...so there's been a bit of that...

Perhaps that's the cause/reason... and hopefully so.  Means it's not on my end.