Someplace to stash my stuff

As many of you would know, Shaunna, Steve and I moved to Tasmania about a month ago, but not all went as well as I'd hoped. Despite my vehement protests, the damned removalists incorrectly loaded my 65" TV by placing it unevenly face down on top of other items. The TV had multiple cracks in the screen and was damaged beyond repair after being placed face down upon its own weight... and believe me, it wasn't light.  Worse still, despite my insisting their neglect in loading the TV, the company refused to reimburse me the cost of the TV, arguing that everything was done according to industry standards.

There's not a lot I can do about it, though I did inform the company that I am most displeased and will not be recommending it to 3 other family members who also plan to move here in 2020. And I certainly won't be using them again when we move in November 2020. Unfortunately, the house we're in is too small to put our furniture and possessions as we'd like, but had we not taken it sight-unseen, we'd likely still be stuck up there in Queensland with the extreme heat and bush fires that would be detrimental to our health, particularly mine.

Anyway, I replaced the TV with a 75" TCL and while I'm at it I'm updating some components to create our own Home Theatre set up. I already have a Pioneer 150w sub-woofer and a Pioneer Todoroki Home Theatre speaker pack, and on Monday a Pioneer 130W 5.1 Receiver will be delivered to make up the set. I already have a Pioneer receiver but it is old and does not have any HDMI connections, therefore not allowing optimum connections to get the best sight and sound from the system.  Okay, it's not top of the range equipment, but it's certainly good enough for me/us.

Oh well, time marches on and I need to get organised for bed.... 'til next time, then.


Comments (Page 1)
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on Dec 28, 2019


As many of you would know, Shaunna, Steve and I moved to Tasmania about a month ago, but not all went as well as I'd hoped. Despite my vehement protests, the damned removalists incorrectly loaded my 65" TV by placing it unevenly face down on top of other items. The TV had multiple cracks in the screen and was damaged beyond repair after being placed face down upon its own weight... and believe me, it wasn't light.  Worse still, despite my insisting their neglect in loading the TV, the company refused to reimburse me the cost of the TV, arguing that everything was done according to industry standards.

That sounds like some strange standards the moving firms have down there.  I used a couple moving firms myself in the past, and although my TV wasn't as big as yours, they wrapped it nicely in some blankets to prevent scratches and put it on the stand during the transport, securely fastened it so it wouldn't tip over. 

If you haven't already, see if you can find these industry standards online, or if you know someone that's familiar with the law down there that might know.  It sounds like BS to me though.  Common sense would dictate that you don't place a TV face down, unless it's on a mattress or something else that wont break it. (Or does for me at least.)

Good luck with everything else though and hope you all settle in soon !  

on Dec 28, 2019

removalists incorrectly loaded my 65" TV by placing it unevenly face down on top of other items.[/quote]

It's beyond me how anyone would think that would "be ok".  Bet they wouldn't move their own tv's that way.

[quote who="SwedishTom" reply="1" id="3767005"]
Common sense

Sounds to me like there was none of that to be found.

on Dec 28, 2019

Thanks, Tom.  As for any kind of action regarding the TV, the firm will rigorously defend its position and state that it should have been covered by insurance, which sadly I did not take out to keep costs down. 

I told the person I was speaking with: "You claim on your website and in writing to take the greatest of professional care and responsibility with our possessions, so I didn't think I'd need insurance if such great care and responsibility was taken for my property.... the key word there being 'responsibility'.  I have five witnesses that my TV was poorly loaded and my advice/protest ignored.  I did removals for nigh on 30 plus years, so I know how to load a furniture truck, and the damage is the result of your firm's neglect, so the onus is on you to cover the replacement cost of that TV."

I may as well have been speaking to a brick wall because her attitude was appalling and there was no way I was going to get anywhere with my claim.  Oh well, the company will miss out on $25 to $30 thousand from family members who are also moving here .... though the figure is likely to be higher than that because I will advise anyone considering moving to steer clear of that firm.

 A friend has recommended another company I've used before without issue, so I'll be going with them from here on, as will my family members.

on Dec 28, 2019

DaveRI


removalists incorrectly loaded my 65" TV by placing it unevenly face down on top of other items.


It's beyond me how anyone would think that would "be ok".  Bet they wouldn't move their own tv's that way.

SwedishTom

Common sense



Sounds to me like there was none of that to be found.

Nope, none of that was present.  I wish now that I had gone with another firm I'd used before.  It may have cost a bit more but I'd be a lot happier now if I had done.  The thing is, the bigger companies do not care about customers, just their profit margins. 

Had I been 20 or so years younger, I would have hired a truck and done it myself, as I did most times in the past, but there was no way I could have done it myself this time, not with multiple arthritic joints and the muscle deterioration.

Oh well, you live and learn.

on Dec 28, 2019

When we moved from Melbourne to Ballaarat there was a lot of stuff I wouldn't trust with a removalist.... like a bicycle with an insured value of 10k, needless to say my Computer [and the other ones]...so I did enough trips by car to actually have made it from Melbourne to Perth and back....twice.

Interesting thing is.... what it cost in petrol was less than what all that added value for transport would have cost me in insurance.  So it was a win-win, really.

What we DID have to get removalists for was the really big stuff...and the most delicate/valuable of that was 2 Chinese laquered glass cabinets....but everything arrived without issue so all was good...

on Dec 28, 2019


What we DID have to get removalists for was the really big stuff...and the most delicate/valuable of that was 2 Chinese laquered glass cabinets....but everything arrived without issue so all was good...

This is the first time I have ever had an issue with a removalist.  Every other time, and there weren't many because I mostly did it all myself, everything arrived without blemish or damage.  Had it been within the same state I probably would have done it myself gotten a few mates to help out, but being it was interstate I needed a removalist to do it for me.  Unfortunately, I picked a bunch that were as rough as guts, then denying the fact when they stuffed up.

I should have insisted that the TV went upright on the second part of the load [which didn't arrive until a month later] but it's more likely the TV would have arrived in working order.  Thing is, they'd already closed up the container [yeah, the first part was put in a 20 foot shipping container] and weren't overly keen on opening it up again.  Still, I should have followed my gut instinct and forced the issue for them to reload the TV more safely.

Oh well, it gave me a legit excuse to purchase a larger screened TV.... something I had been considering for a while, it's just that it came much sooner than I had originally planned.  Not to worry, though, and it prompted an upgrade of the home cinema set up with new speakers and 5.1 receiver.

 

on Dec 29, 2019

The 5.1 receiver arrived today and now the work begins to hook it all up and change around the lounge-room to make best use of it.....

....and it ain't gonna connect itself up while I'm yakking to you lot.  

on Jan 08, 2020

Damn and double damn!!!!!!  Just set up my big beasty and it don't boot up.  There's power getting to the mobo and the necessary components but it won't start.  I figured there may be a loose connection due to the move, so I reseated everything to test that theory.... still no go.  It's like something has shorted out and/or died, so replaced several key components but nothing I tried has fixed the issue.

It looks like I may be up for a new build to go into the Coolermaster Cosmos II case.  I've got a feeling it's the ASUS ROG board that's gone bung.  It's the 3rd one I've had issues with now.  Won't be getting another!  Thing is, it was working perfectly well on the morning of our move, so I'm thinking something went guts up in transit.

Anyway, I've been looking at new components to put in the beastie and came up with a couple I quite like the look of.  The first is a MSI X399 SLI Plus TR4 socket  motherboard

The CPU I selected is an AMD Ryzen Threadripper 1900X 8 Core Socket TR4  3.8Ghz Unlocked CPU.   Yeah, I know there has been 2 more generations since it's release, but for AU$ 299.00 it is a good deal, compared to its original retail price.  The RAM from the ASUS build is still good, so for AU$717.00 [plus the salvageable parts from the ASUS] I'm getting a fairly decent machine

on Jan 08, 2020

starkers

Just set up my big beasty and it don't boot up.

Did you take a look at the Bios/Cmos settings to make sure they're still right? (Or is it even getting that far?)  Wouldn't be the first time those settings went sideways after a computer has been unplugged for awhile.

Not to discourage you from looking at new hardware...   

on Jan 08, 2020

If it was something as basic as a MoBo battery gone bust yer gonna look like a wee bit of a twit...

Naturally, one of the things I never trusted to a removalist was my computer....that went by car [and survived]...

on Jan 09, 2020

DaveRI


Quoting starkers,

Just set up my big beasty and it don't boot up.



Did you take a look at the Bios/Cmos settings to make sure they're still right? (Or is it even getting that far?)  Wouldn't be the first time those settings went sideways after a computer has been unplugged for awhile.

Not to discourage you from looking at new hardware...   

Yeah, I cleared the CMOS via the reset button at the rear.  I tried to reset the BIOS but could not progress that far.  The best I can get on the mobo is for the start button to light up, but nothing happens when I press it.  After reseating everything and checking all the connections, I hoped it'd just fire up, but alas, no.


If it was something as basic as a MoBo battery gone bust yer gonna look like a wee bit of a twit...

 Nah, it's not the battery.   I reseated it and nothing.  I also replaced it with one I know to be working and nothing.


Naturally, one of the things I never trusted to a removalist was my computer....that went by car [and survived]..

I didn't have that luxury, having moved from QLD.  I could have put it on the plane when we flew down, but at the time it was going to cost a fortune due to its weight... all up.96kg.  Sadly, I was at the mercy of the removalists, and yeah, as it came to be known after the fact, they were as rough as guts.  However, the beastie was well wrapped and there were no visible signs of damage on the exterior.... hence my belief something had come adrift inside and my attempts to reseat/reconnect everything.

It could even be that just trying to boot it up after the trip down here caused the damage, not that there were any signs to suggest anything was faulty when I opened the case.  I mean, if it had been something faulty electrically, surely I would have smelled burning?  Thing is, I do not know the cause for sure, so I don't know I can blame the removalists for sure.

Anyway, it is dead and no signs of a resurrection, so I have salvaged all that is still okay and will install it in the new build once I get the parts.  I managed to sell another PC I built to cover the costs, so at least I'll have recouped some of the cost..... about half, maybe a little more  And to think, I wasn't going to build anymore PCs.

on Jan 09, 2020

You wouldn't credit it!!!  I was removing parts from the Big Beasty for the new build when she started to fire up.... like start... boot, etc.  It gave me a bit of a scare because I had my hands inside the case when all the fans began to spin up and the lights came on.  I had forgotten to unplug it after making adjustments to connections, etc. 

I tried time after time to get it going and nothing, zilch.... eff all.  Then, right out of the blue, the mobo lit up and the fans began whirring.  I thought WTF, I try everything I know without result, then, without even trying, she boots up and makes a liar of me.

The only thing I can think of is that I accidentally pressed the 'START' button on the motherboard.... cos other than that.... it's fechen haunted.  Anyway, I put back the parts one at a time to see if I could isolate/locate an offender, but no, as each part was installed, the machine rebooted each time without issue.  I just don't understand it!!!!  Why did it refuse to co-operate when I'd done all that I could to get it started, and then, without positive input from me, Big Beasty starts up and Windows begins to load.

Fechen computers!!!!  They can be your best friend much of the time, then at other times they become your worst enemy and drive you to complete exasperation... like where the fech is my strait jacket.

             

on Jan 09, 2020

Hmm, self-healing computer.  I like it!   

on Jan 09, 2020

DaveRI

Hmm, self-healing computer.  I like it!   

Yeah, it's the weirdest thing.  Like I tried everything to get it going, then all of a sudden it boots up like there had been no issue.  Other than it is haunted, I have no explanation as to why.  Thing is, I may never have known if I hadn't forgotten to power it down and unplug it prior to removing some of the components to put in the rebuild.  I just tried to power it up again... to be sure, to be sure, and yup, she's still firing up.

Anyway, now the question is, do I still rebuild with the AMD Threadripper and X399 mobo?  I'm thinking yes, because then I could upgrade a desktop PC I have spare for Steve, who currently is relying on a 13" laptop that doesn't really suit his needs due to failing eyesight.   A desktop PC with a bigger 27" screen would be better because he'd be able to see it better. 

on Jan 09, 2020

starkers

I just don't understand it!!!!  Why did it refuse to co-operate when I'd done all that I could to get it started, and then, without positive input from me, Big Beasty starts up and Windows begins to load.

Humidity/condensation.

Like I said, yer gonna look a wee bit of a twit......

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